- The continuing Policy of Nikhil Medico is to provide a high quality, professional and efficient service to ensure the satisfaction of all of the requirements of its clients. This achievement will result in securing efficiency, a strong customer focus and enhancement of long-term sustainability and profitability within the Organisation.
- The Management Team shows leadership and commitment, and bear the responsibility for establishing, implementing, integrating and maintaining the Quality Management System conforming to ISO 9001:2016 & ISO 13485:2015
- Nikhil Medico undertakes to ensure sufficient resources are made available within the Organisation to achieve this. Also undertakes to ensure through communication, engagement, practical example and training that Quality is the aim of all members of the Organisation.
- Through direction and support, each employee has a proper understanding of the importance of the Quality System function, their responsibility to contribute to its effectiveness, and its direct relevance to the success of the Organisation.
- Equally, every employee is responsible for, and is trained to perform the duties required by his or her specific role.
- The Organisation has a Policy of promoting continual improvement and setting of Quality Objectives in line with the framework laid down within Standards. These objectives will address the risks and opportunities within the Organisation as determined by Management.
- We hereby certify that this Quality Manual and the Standard Operating Procedures Manual accurately describes the Quality System in use within the Organisation to meet the requirements of given Standards like HTM 2022, NFPA etc.
- The Quality System will be monitored, measured, evaluated and enhanced regularly under the Management’s ultimate responsibility, with regular reporting and communication of the status and effectiveness at all levels
